Delivery

New Zealand Delivery

We use Courier Post and Parcelwings as our preferred courier. Because of this, we can deliver to a PO Box if required.

We offer flat delivery charges as below :

  • North Island deliveries – $6.00
  • South Island deliveries – $8.00

There is an extra $4.00 charge if your address is a rural delivery.

Orders over $99 will be delivered free of charge anywhere within New Zealand.

Standard Delivery Service – Non-Signature required

We use a non-signature required service as standard. This means that the courier will leave your package in a safe place and you do not have to been home to receive the package.

If you require your package to be sent Signature Required, please note SIGNATURE REQUIRED in your delivery instructions in capital letters. Signature Required service will mean you need to be home to sign for your package and if you are not home, you will need to rearrange delivery with the relevant courier company.

If you provide us with a work/business delivery address, we will always send this ‘Signature Required’.  As some companies are quite large, we do this to ensure that if you are unable to sign for your order yourself, we are able to track who did sign, and where your parcel is.

(Note : We are unable to offer a Signature Required service if you use a PO Box number as a delivery address).

Delivery Times

Our courier collects at 10:00am every day.

We will do our best to get your order to you within 1-3 working days, however delivery to the South Island and some remote or rural areas may take a little longer to arrive.

International Delivery

We are more than happy to ship orders overseas.

You do not pay the 15% GST rate on any order being delivered to an overseas address and this will be automatically deducted at the checkout.

We will confirm your order with you via email and also to discuss your preferred method of shipping.

If you wish for us to have your order tracked and sent by Economy Courier, we will provide a quote to you. If you do not pay for the Economy Courier option and choose to just post the parcel, we are not able to track your parcel at a later date.

Once you have accepted the freight cost, and payment has been received, your order will be despatched and email confirmation sent to you.

All delivery costs are quoted in New Zealand Dollars.

You will be responsible for paying any tax or duties relevant to your country of residence.

Subscribe to our newsletters for new products, specials and more